Privacy Policy

1. Introduction

Guangzhou Cong Mei Technology Co., Ltd. (hereafter Cong Mei Technology, we, us, or our), located at No.140 Dongyan Street, Tianhe District, Guangzhou, Guangdong 510000, China, is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at congmei.lol or engage with our services.

2. Information We Collect

We may collect the following categories of information:

• Contact Information: Name, email address, phone number, and company name when you voluntarily submit an inquiry through our website or contact channels.
• Communication Data: The content of messages you send to us, including email correspondence and form submissions.
• Technical Data: Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages, collected automatically when you access our website.
• Usage Data: Information about how you interact with our website, including clicks, scroll depth, and navigation patterns.

3. How We Collect Information

We collect information through the following methods:

• Direct Collection: When you voluntarily provide information by filling out contact forms, sending us emails, or communicating with us via phone.
• Automatic Collection: Through standard web server logs and analytics tools that record technical data when you visit our website.
• Cookies and Similar Technologies: We may use minimal cookies for essential website functionality and anonymous analytics. You may configure your browser to decline cookies.

4. Purpose of Data Processing

We process your personal data for the following purposes:

• To respond to your inquiries and provide information about our services.
• To establish and manage client relationships and deliver contracted services.
• To improve our website functionality, content, and user experience.
• To comply with applicable legal obligations and enforce our terms of service.
• To protect the security and integrity of our systems and prevent fraudulent activity.

5. Legal Basis for Processing

Where required by applicable law, we rely on the following legal bases for processing personal data: your consent, which you may withdraw at any time; the necessity of processing for the performance of a contract with you or to take pre-contractual steps at your request; compliance with our legal obligations; and our legitimate interests in operating, improving, and protecting our business, provided those interests are not overridden by your rights and freedoms.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and delivering services, subject to contractual confidentiality obligations.
• Legal Compliance: When required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets, subject to the same privacy protections.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When data is no longer needed, we securely delete or anonymize it. Contact inquiry data is typically retained for the duration of the client relationship plus a reasonable period thereafter. Technical log data is retained for a maximum of twelve months.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption in transit, access controls, network security monitoring, and regular security assessments. However, no method of transmission over the Internet or electronic storage is absolutely secure; we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data under certain circumstances.
• The right to restrict or object to processing of your personal data.
• The right to data portability, where applicable.
• The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details provided in Section 13.

10. International Data Transfers

As a company based in China serving international clients, your personal data may be transferred to and processed in countries other than your country of residence. When we transfer personal data across borders, we take appropriate safeguards to ensure that the data remains protected in accordance with this Privacy Policy and applicable data protection laws.

11. Third-Party Services

Our website may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you interact with. We use Google Fonts for website typography, and Google's privacy practices apply to that service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the Last updated date at the top of this page and, where appropriate, provide notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

13. Contact Information

If you have questions, concerns, or wish to exercise your data protection rights, please contact us:

Guangzhou Cong Mei Technology Co., Ltd.
Attn: Data Protection
No.140 Dongyan Street, Tianhe District
Guangzhou, Guangdong 510000, China
Email: talk@congmei.lol
Phone: +1 (775) 640-2730